WORK EXPERIENCE

SOCIAL MEDIA MANAGER / ADMIN /AMAZON KDP LISTING

I currently manage and create content for I AM HER Collective, where I focus on social media content strategy, community engagement, and event promotion. My work includes planning and designing posts, building campaigns that boost reach and interaction, and supporting events through online promotion and community storytelling.

This role has allowed me to blend creativity and strategy to help the brand grow and strengthen its online presence.

I also gained experience with NC Coaching in a project-based role, supporting tasks such as Amazon KDP listing, content editing, Canva design, and basic Wix website design.

SMM / OWNER

DESSER-TICIOUS CAFE

I managed my own online store selling desserts and pasta from 2020 to 2021. My duties ranged from making desserts and pasta to handling marketing and customer service. I used Facebook as our platform, and our community grew quickly, leading us to offer party packages.

YZZABELLA'S BOUTIQUE

I have managed my own online thrift store since 2023. I handle photoshoots and editing using Canva and CapCut, content creation, and scheduling my content using Meta Business Suite and HubSpot. I use Facebook, Instagram, and TikTok to market my products.

SMM APPRENTICE

SURGE MARKETPLACE

I Completed my 2- week Surge Marketplace Apprenticeship Program focused on Social Media Management and Marketing tasks that cover Social Media Branding, Social Media Setup and Optimizing, Content Creation, Keyword Research, Facebook Ads, Community Growth and Engagement.

UNITY CARE SUPPORT

30-day Apprenticeship Program focused on Content Creation and Community Growth at Unity Care Support.

Hi, I’m Riza!

I’m a Social Media Manager passionate about helping brands and communities grow through authentic content and meaningful online engagement.

I specialize in creating content that connects, building communities that matter, and supporting events that bring people together. My focus is on helping businesses enhance their online presence through creative strategies, content design, and consistent brand messaging.

I enjoy taking initiative, learning continuously, and bringing fresh ideas to every project I manage.

PRODUCT RESEARCH

In this exercises i learned how to use advanced research tools to analyze market trends and consumer behavior.

I gained insights on how to evaluate competitors and identify market gaps, Understand how to asses potential profit margins and ensure the financial viability of products.

The tools that i used are Helium 10, Keepa, Google Trends, Jungle Scout, Keyword Inspector, Amazon Calculator and Selller App. I also learned on this training such as Product Listing and Product Sourcing.

CONTENT CREATION

This training equips me with the skills and knowledge to produce engaging and impactful content across various platforms.

Learned how to develop a strategic approach to content creation that aligns with brand goals and target audience.

Discovered effective writing techniques to craft compelling and persuasive content that resonates with the audience, while creating visually appealing content such as graphics, images, and videos to enhance engagement and captivate the audience.

Understood the principles of SEO and how to optimize content for search engines to improve visibility and reach, and learned strategies for effectively distributing and promoting content across different channels.

The following tools were used to create content: ChatGPT, Grammarly, CapCut, Canva, and Pixabay.

BUSINESS BRANDING

Learned how to define a brand’s mission, values, and positioning to differentiate in the market.

Discovered the fundamentals of visual branding, including logo design, color theory, typography, and brand imagery.

Understood the importance of clear and consistent messaging across all platforms to effectively communicate a brand story.

Created brand identity guidelines to maintain consistency and integrity, and applied strategies to market a brand across various channels, including digital marketing, social media, and influencer partnerships.

Tools used: CapCut, Canva, and Pixabay.

SERVICES

SMM

CONTENT CREATION AND MARKETING CAMPAIGNS
EVENT SET UP AND COORDINATION
CONTENT CALENDAR MANAGEMENT
PAID ADVERTISING
COMMUNITY ENGAGEMENT
BASIC VIDEO EDITING & GRAPHIC DESIGN
PLATFORM MANAGEMENT
BASIC WEBSITE DESIGN

AMAZON

PRODUCT RESEARCH
PRODUCT LISTING
PRODUCT SOURCING
AMAZON KDP LISTING
CUSTOMER SERVICE
SELLER CENTRAL MANAGEMENT

ADMIN SUPPORT

EMAIL MANAGEMENT
CALENDAR MANAGEMENT
CHAT SUPPORT
TRAVEL ARRANGEMENT
BASIC DATA ENTRY

WORK SAMPLES

This portfolio showcases my work in social media content and event marketing for both NC Coaching and I AM HER Collective. My responsibilities included creating graphics, social media posts, reels, event promotions, and registration materials to support community engagement and online growth.

"YOUR BUSINESS, MY PRIORITY"

Helping Business owner & busy professionals, enhance their online presence, and achieve a balanced work-life dynamic.